Reconciliation inbox
Money whose raw event, normalized transaction, and ledger do not match is excluded from payout availability.
Open cases
3
Held amount
USD 123.60
Included in payout
0
Cause, evidence, and resolution history
Filters: all currencies ยท open cases ยท all causes
| Case | Cause | Held amount | Status | Evidence |
|---|---|---|---|---|
| REC-1042 | Partial cancellation | USD 82.40 | Investigating | Raw-event and ledger amounts differ |
| REC-1041 | Missing ledger entry | USD 41.20 | Open | Normalized transaction exists but ledger entry is missing |
| REC-1038 | Out-of-order approval | EUR 18.00 | Open | Cancellation arrived before approval |
Checking the server.
A correction requires recent finance reauthentication, evidence, and a reason; raw data remains unchanged.